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Certified-Business-Analyst Study Materials - Certified-Business-Analyst Valid Exam Bootcamp

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Salesforce Certified-Business-Analyst Exam Syllabus Topics:

TopicDetails
Topic 1
  • User Stories: In this topic, questions about components of a user story, writing acceptance criteria, and documenting user stories appear.
Topic 2
  • Customer Discovery: This topic is about exploring various strategies related to business objectives, various initiatives, and improving the current products in addition to describing the responsibilities of a Business Analyst. It also delves into the implementation lifecycle, assessment of the customer's Salesforce environment(s), and demonstration of Salesforce capabilities.
Topic 3
  • Business Process Mapping: It deals with the scope of a complex business process, and documentation of a business process in a version-controlled repository to manage scope.

Salesforce Certified Business Analyst certification exam is a valuable credential for professionals who want to excel in their careers as business analysts. Salesforce Certified Business Analyst Exam certification program tests the skills and knowledge of candidates in various areas of business analysis and is highly recognized by employers. With this certification, professionals can open up many career opportunities and demonstrate their expertise in Salesforce business analysis.

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Salesforce Certified Business Analyst certification exam covers a wide range of topics, including data modeling, business process automation, data analysis, and reporting. Certified-Business-Analyst Exam is designed to test the candidate's ability to analyze business requirements and translate them into effective Salesforce solutions. Salesforce Certified Business Analyst Exam certification is recognized by employers as a validation of the candidate's skills and knowledge in this field, and it can help professionals advance their careers in the Salesforce ecosystem.

Salesforce Certified Business Analyst Exam Sample Questions (Q219-Q224):

NEW QUESTION # 219
Universal Containers (UC) uses a Salesforce org. UC is merging with a sister company that uses a different CRM. The incoming sales team is reluctant to change to a different process. The business analyst (BA) has been asked to help reach consensus and drive adoption.
Which group is well positioned to help the BA secure alignment for the initiative?

  • A. Power users and top sales earners
  • B. System admin and project manager
  • C. Executive sponsors and sales leadership

Answer: C


NEW QUESTION # 220
A business analyst at Universal Containers is converting a requirements document into user stories for upcoming Manufacturing Cloud deployment. The first requirement is "finance needs a time tracking sys containers." Which option best represents the "IF component of the INVEST checklist to make a good user story from this requirement?

  • A. As a finance user, I want an Assembly Time field on the container cost record so I can accurately report on container profitability.
  • B. As a finance user, I want to know how long it takes to assemble a container so I can accurately report on container profitability.
  • C. As a finance user I want a Timesheet object implemented so I can accurately report on container profitability.

Answer: B

Explanation:
The option that best represents the "I" component of the INVEST checklist to make a good user story from this requirement is B.
As a finance user I want to know how long it takes to assemble a container so I can accurately report on container profitability.
The "I" component stands for Independent, which means that the user story should be self-contained and not depend on or overlap with other user stories. Option B is independent because it focuses on a specific need and goal of the finance user, and does not rely on or affect other user stories. The other options are either dependent or irrelevant. Option A is dependent because it specifies a particular solution (Timesheet object) that may depend on or overlap with other user stories. Option C is irrelevant because it does not address the requirement of knowing how long it takes to assemble a container. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-user-stories/write-user-stories


NEW QUESTION # 221
Cloud Kicks wants to assess the efficiency of its Sales Cloud solution to eliminate unnecessary steps and cut costs. A business analyst (BA) will give a presentation to executives to help them understand the current state and define the future state.
Which document should the BA use for the presentation?

  • A. A collection of use cases
  • B. A business process model
  • C. A persona journey map

Answer: B

Explanation:
A business process model is a visual representation of how a business operates and how different activities are connected. It can help executives understand the current state and define the future state of a business process.
A persona journey map is a tool to understand the needs, goals, and pain points of a specific user group. A collection of use cases is a set of scenarios that describe how users interact with a system or solution.
References: https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification- prep/business-process-mapping https://trailhead.salesforce.com/content/learn/modules/salesforce-business- analyst-certification-prep/collaboration-with-stakeholders


NEW QUESTION # 222
A business analyst (BA) at Universal Containers (UC) has been asked to evaluate a business process at a high level and in detail, while also keeping regulatory considerations in mind. Management wants to use the output from the BA's evaluation to inform decisions about UC's future implementations of Sales Cloud and Service Cloud.
What should the BA use for their evaluation?

  • A. Entity Relationship Diagram (ERD)
  • B. Cross-functional flowchart
  • C. Universal Process Notation (UPN)

Answer: B

Explanation:
Explanation
A cross-functional flowchart is a type of diagram that shows the steps of a business process across different roles or departments. It is useful for evaluating a business process at a high level and in detail, while also keeping regulatory considerations in mind. A cross-functional flowchart can help to identify who is responsible for each step, how information flows between different functions, and where there are gaps or inefficiencies in the process. It can also help to ensure compliance with regulations by showing how controls and checks are implemented in the process. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/business-pro


NEW QUESTION # 223
The delivery team at Cloud Kicks is getting ready to demonstrate some new Sales Cloud functionality for a project's stakeholders. The business analyst has prepared a demo script, created test data in the sandbox, and tested the new functionality.
Which additional activity is most likely to result in a successful sprint demo?

  • A. Conducting multiple dry runs
  • B. Performing a code review
  • C. Exporting a backup copy of the demo data

Answer: B


NEW QUESTION # 224
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